Australians are steadily taking up VoIP service

Over 5 million adult Aussies use some form of VoIP* – either voice or video calls.

And 24% of us use over-the-top VoIP – up from 15% in 2010.

The take up of VoIP services in Australia has risen significantly over recent years, with more than 5 million adult Aussies now using a VoIP service.

Some quick stats:

  • 5 Million adult Aussies use some sort of VoIP
  • 24% use over-the-top VoIP – up from 15% in 2010
  • 18-34 y/o are the biggest users of VoIP video calls
  • Users who pay for VoIP subscriptions are more satisfied that users with free VoIP services.

Spirit offers $1 VoIP phone service to go with your residential UFi bundles.
Source: iTWire

People aged 18-34 are the biggest users of VoIP video calls

42%18–24s45%25–34s

Paid VoIP users are more satisfied than non-paid users

Paid VoIP users are 84% satisfied compared to free VoIP users who are only 77% satisfied.

84%Satisfied paid VoIP users

Internet service providers offering VoIP has increased

This has increased from 60% since 2010.

79%ISPs offering VoIP

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