Do I Have To Switch To The nbn?

I need the Internet. Do I have to switch to the nbn?

There’s a lot of interest in the nbn currently, and with good reason. Australia has put up with slow Internet for far too long, and with an increasing desire to access a genuinely fast service, especially for streaming TV and music at home, or downloading and uploading large files at work, this has become a priority for many people.

But there are many ways to access the Internet beyond the usual suspects. In fact, Spirit has just been independently rated as Melbourne’s fastest Internet Provider[1].

So how has Spirit achieved this distinction?

We built our own network. We call it “Serious Internet”. That’s the difference.

First and foremost, Spirit utilises its own custom built network. Spirit is not the nbn. We control the expansion and the performance of our own network.

At every stage in the Spirit network, everything has been optimised for the highest possible speed for residential apartments and businesses.

Our network is designed to cope with increased demand, using leading-edge fibre optic cable, powerful connections in multi-level buildings (with fibre taking the service to all levels equally). We also have a Super Fast wireless service for people who cannot access our fibre directly, and very low “latency”, which means you have a more responsive experience.

We offer symmetrical upload and download speeds of up to 200Mbps with our residential service, and up to a massive 1Gbps up and down for business[2]. Incidentally, symmetrical is a very important word here. Standard nbn packages don’t allow for equal upload and download speeds and usually have a significantly lower upload speed than download. Uploads speeds are critically important for file sharing applications like Dropbox or video conferencing like Skype.

We hear this a lot, “the nbn is in my building/street, doesn’t that mean I have to use it?”

The short answer is, not necessarily, and it pays to know your options.

It is a fact that 93% of premises connected to the nbn, will have their copper ADSL and phone line switched off, 18 months after the nbn is available in an area.

However you may be able to sign up to an ISP (like Spirit) that is independent of the nbn.

The easy way through all this confusion is simply to speak to us at Spirit. We can advise you whether our service is available in your area/building, and how easily we can switch you over.

Is Spirit available everywhere?

Not everyone can have Spirit’s Serious Internet just yet, but we’re working on that. We always set out to be the best Internet provider in the business, not the biggest. And we are adding locations (and capacity) all the time. And in case you haven’t heard of us before, or experienced our Super Fast connections, we are an ASX-listed company (ST1), set up by Aussies, for Aussies.

The simplest way to find out whether you can access “Serious Internet” in your home is to visit our residential apartment webpage and run a search for your address. If you’re considering a better Internet option for your business, visit our business services page for more information and get in touch with us via the enquiry form. You can also ring us on 1800 SPIRIT and let us know where you are, and whether you are a residential apartment customer or a business customer.

OK, got all that. But do I really need Super Fast Internet today?

Everybody is different. Every home is different, and every business is different.

But the decisions you take today will profoundly affect the way you experience the Internet not only today, but in 2-3 years time. With more and more information being stored “in the Cloud”, the way we access not only our own data but other people’s is changing daily. It pays to do your planning now.

Will the nbn be able to handle our Internet usage needs?

The jury is still out. But one thing is for sure. Right now, Australians deserve better than being ranked 50th in the world for Internet speeds[3]. That’s why we created Spirit. We have a passionate belief that you deserve better.

Get in touch with us today. We look forward to chatting more! Call 1800 SPIRIT or read more about our Business and Residential services.

[1] B Grubb, ‘Revealed: the fastest telcos and cities in Australia for broadband’, Sydney Morning Herald, 9 November 2017, news/revealed-the-fastest-telcos-and-cities-in-australia-for- broadband-20171108-gzhmyb.html.
[2] Available to qualified sites
[3] Akamai Q1 2017 State of Internet Connectivity Report

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