Copyright © 2021 Spirit Telecom Limited Ltd
We know you're wondering...Why Mitel?
Strengthen connections, improve productivity and grow your revenue with Spirit Mitel. A solution that’s designed to grow as your business does, our fully managed phone system will give your business the flexibility it needs to perform at it’s best.
But don’t just take our word for it. Here’s what makes our telephony solutions great for businesses like yours:
Maximise Business Performance
Mitel’s Business Dashboard provides businesses with comprehensive business-wide reporting capabilities.
At the touch of a button, you can easily monitor call traffic and collect trend data on call volumes and times. All so you can quickly assess the adjust the way call traffic is handled for maximum effectiveness.
Integrated call center
MiContact Center Enterprise Edition is ideal for contact centers of all sizes. From single site to multi-site, it seamlessly scales to address any need.
Designed to ensure business continuity, it is a robust, resilient and highly available solution. It delivers easily customized integrations for Customer Relationship Management (CRM) and WorkForce Management (WFM) Systems.
Save time and money
Mitel solutions are the perfect replacement for traditional Key Systems and PBX systems. Why? Because they allow Aussie businesses to dramatically improve their customer service with minimal effort.
By using sophisticated call handling, automatically directing calls to the correct person, and implementing least cost call routing, the solutions allow users to take advantage of low call cost SIP carrier solutions in the marketplace. It’s a win-win.
Maximise your business’ agility
Don’t let your business get stuck in the past. Your customers won’t stay there with you. Maximise business agility with Spirit Mitel.
The robust communications suite allows your business to adapt to an ever evolving marketplace – and all with minimal effort.
Do IT with SpiritHere's what is included
Hang up on high capital expenditure and costly upgrade cycles. Say hello to Mitel, a call-centre-grade hosted telephony solution.
Communication is a vital part of any business. But communicating well can be tricky – especially when your communications aren’t aligned with the needs of your business.
Enter, Spirit. Our Mitel solution is a highly scalable phone system. With the ability to grow from 10 to 1000 users within 24 hours, there’s not much it can’t do. Except maybe walk the office dog.
Mitel is capable of establishing an efficient environment for your organisation. Equipped with additional features, the solution allows you to integrate other geographical company locations, centralise your communications, and empowers you to take your business global.
Want to know more? The Mitel can help Aussie businesses:
- Fully managed phone system
- Contact centre
- Basic, Video and Conference calls
- Softphone, Chat and Presence
- Mobile integration
- Call park / hold / transfer / logging
- On hold messaging
- Contact Centre Huntgroups
- Least cost routing
- Call accounting
- Customer training
- Handset models
- Hosted in Australia
- Call centre features
- Onsite installation
Make working easier
- Hot desking
- CRM integration
- Business dashboard
- Call recording
- Voicemail and fax to email
- Auto attendant
Why Aussie businesses Choose & stay with Spirit
Top notch support!
In 5 years of being with Spirit I’ve never had issues and their support has always been top notch. If Spirit is offered in your building it is a no brainer to choose them and no one else.
I find Spirit to provide a reliable product, with friendly and capable staff. The online chat function is easy to use and the staff are able to answer any enquiries. In two years I have had to make only one tech call.
Coming from North America I was concerned about the lack of high speed internet in Australia, but Spirit is better than any ISP I've ever used. Very stable with super high upload speed as well. Installation crew was nice and professional.