Internet Outages Kill Productivity. Do you have a Backup Plan?

Stop. Now imagine your business without the internet right now. Horrifying right?

Apart from the guarantee of heart palpitations, what would happen if you went through an indefinite Internet outage right now? How much would it cost your business? Would you need to shut down? This is the kind of hassle you don’t need in your day.

You wouldn’t run your business without insurance, so why would you run your business without insurance for your internet? For so many Australians, their entire business is on the web. So, no web, no business!

Having a back-up connection in place is going to ensure your business can continue to operate if there is an outage.

Plus, it’s going to save a lot of money in the swear jar.

What options do you have?

Businesses are not always aware that they have a variety of options to mitigate this problem. The solution is a redundant Internet connection or as we call it, Redundancy as a Service (RaaS for short).

Funny name for a lot of commonsense – Redundancy as a Service (RaaS)

We know that there are plenty of ‘techy’ terms that get thrown about with this sort of stuff. So we wanted to share some simple words with you about redundancy.

Redundancy is a backup. It gives you peace of mind by ensuring that your business stays connected to the Internet when your primary service provider experiences an outage.

From startups to huge banks and manufacturers, Internet disruptions don’t discriminate. It’s an issue all businesses need to be serious about.

Having a bit of ‘spare Internet’ waiting in the wings for when your primary service experiences an outage just makes sense. You hope to never have to use it, but you’re bloody glad it’s there when your Internet drops out.

All it takes is one construction worker, let’s call him Frank, digging in the wrong place and accidently cutting a cable. Just like that, no more internet. We’re not kidding you, this kind of thing happens all of the time. Good one Frank.

Worst case scenario, your redundancy service can redirect your data to another network, keeping end-users connected and working with minimal-to-no noticeable disruption. Set up properly, the secondary Internet connection is virtually seamless.

The 4 key reasons to consider Internet Redundancy (RaaS):

1. Business continuity – Your customers and suppliers rely on you to have a steady Internet service. You risk annoying them – or losing them – if you don’t.

2. Reduce downtime – Your business systems can take some time to ‘catch up’ even after your primary Internet service comes back on. Avoid this hassle with a secondary service.

3. A small price to pay to minimise risk – Compared to your overall Internet and business expenses, RaaS is a very affordable back-up to have in place.

4. Increase productivity – Faced with an Internet outage, your staff will become extremely frustrated and will stop working. Having a back-up is just good management.

How do you choose the right redundancy?

Well, your existing Internet provider may offer you the service.

But there are a couple of problems with that option.

If your redundancy service comes into your building the same way as your primary service, Frank the helpful construction worker that just severed your fibre in the street has probably also severed your back-up fibre.

Unfortunately, we come across many businesses that this has happened to. Imagine having your main Internet connection go down, as well as the back-up supply you’ve been smart enough to invest in!

The only way to achieve true redundancy is by choosing a service that transmits data differently from your primary Internet connection.

Consider wireless

That’s why an independent network, like Spirit’s that transmits data using fixed wireless (through-the-air) technology is a great solution as your backup. By choosing a wireless connection as your backup, you’ll have more assurance that your business remains connected if your primary service goes down.

Because we’re through the air, there is no risk of Frank’s rogue fibre cutting ever impacting on your connection.

If you’re serious about your Internet and maintaining business uptime, feel free to call us or shoot us an email.

PS, while you’re at it, why not consider Spirit for your main business Internet connection. Why? Well, on our wireless network, there are no wires for Frank to cut.

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